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01/08/2008
Advent Becomes First UK Computing Technology Industry Association (CompTIA) Learning Alliance Partner -
01/07/2008
IT Staff Pay Rises Above Inflation -
15/05/2008
Demand for skilled IT workers has reached a six-year high
Microsoft Office Specialist (MCDST)
What is the MCDST Qualification
The introductory unit of the programme covers basic computer concepts, hardware components and application fundamentals.
Students gain proficiency and literacy in four applications:
- Microsoft Word
- Microsoft Excel
- Microsoft OutlookŪ
- Microsoft PowerPointŪ
Successful candidates of the Microsoft Office Specialist element receive a certificate that sets them apart from their peers in the competitive job market. The certificate is the only comprehensive, performance-based certification programme approved by Microsoft to validate desktop computer skills using the Microsoft Office applications. As such, it is a valuable credential, recognised worldwide as proof that an individual has the desktop computing skills needed to work more productively and efficiently.
Microsoft Certified Desktop Support Technician (MCDST)
The Microsoft Certified Desktop Support Technician (MCDST) credential demonstrates that individuals have the skills to successfully support end users and troubleshoot desktop environments running on the Microsoft Windows operating system. This element of the programme teaches students how to resolve end-user incident requests by configuring and troubleshooting the Microsoft Windows XP operating system and desktop applications.
MCDST Programme Delivery
The programme consists of four study units allowing students to focus on working through specific areas in a logical order.
Each unit prepares students for specific Microsoft exams by providing clear guidance through the course materials combined with individual support from qualified mentors.
Classroom based workshops include additional exam preparation advice and assistance and provide students with an opportunity to resolve any difficulties they have encountered while studying.
In order to maintain an efficient flow of information and to ensure that effective support can be offered, tests and mock exams are sent to students at key stages throughout the programme. This allows a student's progress to be monitored and logged on Advent's student management system so that support can be provided where necessary.


